Ceera was amazing! She was super flexible with dates and gave a number of budget options. She was very patient and responsive to all of our questions.
Katie A.
Madison, WI
We had a fairly expensive trip planned to Africa treating our son, daughter-in-law and grandson. We were to leave on March 2, 2020. Near the beginning of March it became apparent that this was not a good idea. Our travel insurance coverage was very limited in this situation. Rather than loose a substantial amount of money, I started wondering about rescheduling. The long time Burkhalter travel agent who had arranged our trip had just retired but she recommended Gail Hummel as a replacement. Remember all of the costs of the trip had already been paid, so Gail didn’t have much to gain. These are uncertain times for travel, but I’m firmly convinced that we have a travel agency, Burkhalter, and a wonderful travel agent, Gail Hummel, that won’t stop if we need another miracle for our rescheduled trip. I wouldn’t consider any other travel agency than Burkhalter nor any other travel agent that Gail Hummel.
Kathleen Irwin
Madison, Wi
Joanne was amazing to work with on our recent corporate event in AZ. We did not have much time to plan and had a lot of extravagant requests. Joanne's patience, professionalism, and expertise help guide the planning process each step of the way. We received rave reviews from our employees and look forward to working with her on events in the future.
AG
Santa Clara, CA